3CX MyPhone allows you to quickly launch calls by double clicking on an extension or a missed call. It also integrates with Outlook (if you are using 3CX Phone System 10 and want CRM integration, please read this article) to allow you to quickly dial a number in your contact list. If using 3CXPhone, the…
Tag: CTI
Telecommunications Migration to VOIP
I have successfully planned and migrated a Theatre in nottingham to a VoIP telephone system, I reconfigured 3 Mediatrix ATAs to keep the original telephone wiring for 60 analogue telephone, and in the offices I reconfigured Polycom IP phones to enable advances features such as call control and CIT/TAPI, I also configured there call center…